Question 1

What is WebsiteDoorbell?

Accepted Answer

WebsiteDoorbell is a live video support platform that lets website owners add a video call button to their site. Visitors can click to instantly connect with a support agent via secure, high-quality WebRTC video chat.

Question 2

How does WebsiteDoorbell work?

Accepted Answer

Clients visit your website and click the video support button. They enter their name and reason for calling, then are placed in a queue. An agent sees the request on their dashboard and accepts the call. A secure video session starts instantly using WebRTC technology.

Question 3

Is WebsiteDoorbell free?

Accepted Answer

WebsiteDoorbell offers a free tier for basic video support. Premium features like call recording, AI summaries, payment processing, and advanced queue management are available with paid plans.

Question 4

What features does WebsiteDoorbell include?

Accepted Answer

Features include live video calls, real-time agent dashboard, call queue management, call recording with AI-generated summaries, payment processing, scheduled appointments, knowledge base, ticket tracking, supervisor monitoring with whisper mode, and client feedback collection.