# WebsiteDoorbell.Com

> Live video support platform for websites. Connect with visitors instantly through secure, high-quality video chat.

## What is WebsiteDoorbell?

WebsiteDoorbell is a SaaS platform that enables website owners to add a live video support button to their site. When a visitor clicks the button, they are connected to a support agent via a secure WebRTC video call in real-time.

## Key Features

- **Live Video Support**: Instant WebRTC-powered video calls between website visitors and support agents
- **Agent Dashboard**: Real-time queue management, call acceptance, and session monitoring
- **Call Recording**: Record video sessions with automatic AI-powered summaries, transcripts, and action items
- **Payment Processing**: Integrated Square payments supporting flat-rate, per-minute, prepaid, and account credit billing
- **Scheduled Appointments**: Clients can book future video support sessions
- **Knowledge Base**: Self-service articles for common questions
- **Ticket Tracking**: Create and manage support tickets from missed calls or manual entry
- **Supervisor Mode**: Silent monitoring, whisper coaching, and barge-in capabilities
- **Client Feedback**: Post-call ratings and comments
- **Embeddable Widget**: Drop a video doorbell button onto any website

## How It Works

1. Website owner embeds the WebsiteDoorbell widget on their site
2. Visitor clicks "Request Help" and enters their name, email, and reason
3. The request appears on the agent's real-time dashboard
4. Agent accepts the call — a secure video session starts instantly
5. After the call, AI generates a summary with key issues and action items
6. Optional: payment is processed, feedback is collected, ticket is created

## Use Cases

- Customer support and technical assistance
- Sales consultations and product demos
- Professional services (legal, medical, financial consultations)
- Remote troubleshooting and IT support
- Real estate virtual showings
- Education and tutoring

## Technology

- Built with WebRTC for peer-to-peer video communication
- Daily.co for reliable video infrastructure
- Square for secure payment processing
- AI-powered call analysis and summarization

## URL

https://websitedoorbell.com

## Contact

Visit https://websitedoorbell.com for more information.